1. Introduction

Welcome to Winzard online casino. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1. Personal Information

We collect personal information that you provide directly to us when you create an account, make a deposit, or use our services. This may include:

Full Name
Date of Birth
Email Address
Mailing Address
Phone Number
Payment Information (e.g., credit card details, bank account information)
Identification Documents (e.g., passport, driver's license)

2.2. Usage Information

We collect information about your use of our services, including:

IP Address
Browser Type
Operating System
Device Information
Pages Visited
Time and Date of Access
Referral Source

2.3. Transaction Information

We collect information related to your transactions on our platform, including:

Deposit and Withdrawal Amounts
Transaction Dates
Payment Methods Used
Account Balances

2.4. Communication Information

We collect information when you communicate with us, such as:

Customer Support Inquiries
Email Correspondence
Chat Messages

3. How We Use Your Information

3.1. Providing and Improving Services

To process your transactions and manage your account.
To provide customer support and respond to your inquiries.
To improve and personalize our services based on your preferences and usage patterns.

3.2. Marketing and Communications

To send promotional materials, newsletters, and special offers.
To inform you about updates, new features, and changes to our services.

3.3. Compliance and Security

To verify your identity and comply with legal requirements.
To prevent fraud, money laundering, and other illegal activities.
To ensure the security of our platform and protect against unauthorized access.

4. Sharing Your Information

4.1. Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our platform, processing transactions, and providing services to you. These providers are obligated to protect your information and use it only for the purposes we specify. 4.2. Legal and Regulatory Compliance

We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes. We may also disclose your information to regulatory authorities as required by law. 4.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

Encryption of sensitive data.
Regular security audits and assessments.
Secure servers and firewalls.
Access controls and authentication mechanisms.

6. Your Rights

6.1. Access and Correction

You have the right to access and update your personal information. You can do this by logging into your account or contacting our customer support team.

6.2. Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

6.3. Right to Erasure

You have the right to request the deletion of your personal information, subject to certain legal obligations and our legitimate interests.

6.4. Right to Object

You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.

6.5. Right to Restriction

You have the right to request the restriction of processing your personal information under certain circumstances.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our platform. This helps us improve our services and provide a better user experience. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@winzard.eu
Phone: +1 747 200 1525